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karenafox
Starting Member

USA
18 Posts

Posted - June 10 2015 :  16:31:53  Show Profile  Visit karenafox's Homepage  Reply with Quote
When I try to add or edit a Category from Store -> Categories, I get a 500 error message. Can someone help me fix it? It used to work so I don''t know what changed. I''m using v7.01.26. Here is the error:

Detailed Error Information:

Module
IsapiModule

Notification
ExecuteRequestHandler

Handler
ASPClassic

Error Code
0x00000000



Requested URL
http://www.bellebooks.com:80/4snIvDB0/shopa_navigation_edit.asp?menuitemid=1

Physical Path
E:\HostingSpaces\bellebooks239\bellebooks.com\wwwroot\4snIvDB0\shopa_navigation_edit.asp

Logon Method
Anonymous

Logon User
Anonymous


Karen Fox
[email protected]

g3nnin
VP-CART Super User

209 Posts

Posted - June 12 2015 :  19:40:21  Show Profile  Reply with Quote
Hi,

Have you asked your hosting to disable the friendly error message? It will then show the real error so we could help to fix this.

I also recommend to check this page on how to set this:
http://blogs.msdn.com/b/rakkimk/archive/2007/05/25/iis7-how-to-enable-the-detailed-error-messages-for-the-website-while-browsed-from-for-the-client-browsers.aspx


Hope this helps!
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serjtankian
VP-CART Super User

Armenia
378 Posts

Posted - July 09 2015 :  09:54:42  Show Profile  Visit serjtankian's Homepage  Reply with Quote
seems you got an error with menu manager, mostly it''s just permission issue in template folder, try to add read/write permission for template folder






*serj*
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