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Latest Ecommerce Blog Posts
Handling Tricky Customer Support SituationsI would start this article with a popular business quote from Sam Walton "There is only one boss, The Customers they can fire everybody in the company, from the Chairman on down simply by spending their money somewhere else” From the quote above, we can all agree that the lifeblood of e ... Read more »
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Effects of Good Customer Service on a Shopping ExperienceHow do we describe a wonderful customer experience, could it be logging on to a website with an awesome layout that allows easy navigation, or a live help that is readily available to assist with an online purchase, or getting a friendly human on the phone to help facilitate a sale in a short peri ... Read more »
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VPCart Global Payments Gateway Important update For Strong Customer AuthenticationRecently Global Payments (previously RealEx) has sent important announcement via email to merchants about the need to include some additional fields that need to be sent in the Hosted Payment Page (HPP) POST, which will ensure you're compliant with the regulation for ... Read more »
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