Your Cart

Shopping Cart Items: 0   Sub-Total : $0.00    View Cart    Checkout
Welcome, Guest ( Customer Panel | Login )


Home | Profile | Register | Active Topics | Members | Search | FAQ


Forgot your Password?
 All Forums
 VPCart Forum
 General help me questions
 Random email notification?		  New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Joakim
Starting Member

24 Posts
Posted - July 25 2013 :  04:30:46  Show Profile  Reply with Quote
I have a strange problem with the web order email notification,
It’s only sending notifications sometimes randomly?
Does anyone know what’s causing such issue?

Thanks

diegomilito
VP-CART Expert

Argentina
779 Posts
Posted - August 06 2013 :  05:03:32  Show Profile  Reply with Quote
Jkim, my thinking maybe you have missed to setting Auth username and pass inside file called shop$config.asp ???
Diego.
Go to Top of Page

Joakim
Starting Member

24 Posts
Posted - August 13 2013 :  07:09:22  Show Profile  Reply with Quote
Nope this is filled out with correct info
const xmailusername
const xmailpassword

Also, it do send notifications every once in a while, not just every time an order is placed..?
Go to Top of Page

support
Administrator

4679 Posts
Posted - August 13 2013 :  20:31:44  Show Profile  Visit support's Homepage  Reply with Quote
Order emails are only generated if the customer hits the shopthanks.asp page.

Depending on what gateway you use sometimes the customer will not return to the cart after making a payment.

What you need to do then is to use the Finalize order link in the View Order details page.

Make sure they have successfully completed the order though before using this tool.

It will complete the order process and generate order emails as well as if the customer had returned to the site.

Thank you.

Cam Flanigan
VP-ASP Cart Support

*********************************************
Need a shopping cart for your online business?
http://www.vpasp.com

Click here to compare the different VP-ASP shopping carts:
--http://www.vpasp.com/virtprog/vpaspcompareversions.htm

Need to contact our sales team?
-- http://www.vpasp.com/sales/shopcustcontact.asp
*********************************************
Go to Top of Page

Joakim
Starting Member

24 Posts
Posted - August 14 2013 :  06:16:33  Show Profile  Reply with Quote
Hi Cam

Thanks for reply
I see the finalize order feature, but how can this help me when I need an automatic notification for when orders is placed, each time?
The Finalize feature is manually as far as I know?

Thank you

Regards
Joakim Hansen
Go to Top of Page

support
Administrator

4679 Posts
Posted - August 15 2013 :  02:34:00  Show Profile  Visit support's Homepage  Reply with Quote
Hi Joakim

What gateway are you using? Do you take cards directly on your site or on the gateways site?

Thank you.

Cam Flanigan
VP-ASP Cart Support

*********************************************
Need a shopping cart for your online business?
http://www.vpasp.com

Click here to compare the different VP-ASP shopping carts:
--http://www.vpasp.com/virtprog/vpaspcompareversions.htm

Need to contact our sales team?
-- http://www.vpasp.com/sales/shopcustcontact.asp
*********************************************
Go to Top of Page

Joakim
Starting Member

24 Posts
Posted - August 15 2013 :  04:17:18  Show Profile  Reply with Quote
PayPal Only!

Thanks
Go to Top of Page

support
Administrator

4679 Posts
Posted - August 26 2013 :  06:23:41  Show Profile  Visit support's Homepage  Reply with Quote
If you are using PayPal IPN then we may be able to set up an automated process so even if they do not return your cart is still updated automatically.

I believe one of our team was playing with this for the next version.

Thank you.

Cam Flanigan
VP-ASP Cart Support

*********************************************
Need a shopping cart for your online business?
http://www.vpasp.com

Click here to compare the different VP-ASP shopping carts:
--http://www.vpasp.com/virtprog/vpaspcompareversions.htm

Need to contact our sales team?
-- http://www.vpasp.com/sales/shopcustcontact.asp
*********************************************
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Snitz Forums 2000
0 Item(s)
$0.00
  • Your Cart Is Empty