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 500 Error Importing Customers
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5 Posts

Posted - September 24 2008 :  15:45:59  Show Profile  Visit ttjswp's Homepage  Reply with Quote
I am getting the following error when attempting to upload customers.txt:

"500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed."

I don't understand why it will not import, I exported this file from vpasp cart - why will the cart not accept it's own file?

Starting Member

8 Posts

Posted - September 26 2008 :  16:42:36  Show Profile  Visit PhilWilliams's Homepage  Reply with Quote
Did you change the delimiter (";" to "," for example) during export?
You might notice (and this is true of 5.5; I've just purchased 6.5 but haven't converted yet) that when you EXPORT the file, the delimiter is set to ";" whereas on the import the delimiter is "," so that may part of your problem.

Phil Williams
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