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 FedEx RT install issues - account number
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Posted - October 24 2007 :  14:47:24  Show Profile  Visit answerman's Homepage  Reply with Quote
Greetings all.

First time installing an add-on (somewhat new to VP-ASP, but very fluent in ASP and web hosting).

I'm having an issue getting the FedEx realtime add-on configured. After configuring fedexrtconfig.asp, I've gotten as far as running the fedexrtregister.asp script to generate the meter number, but the browser kicks it back to me with the error

"Status code=5012
Account number not in database"

but my client swears up and down that I am inputting a valid account number. Has something changed with the FedEx config, or is there any other issue that would be causing this BESIDES an incorrect account number?

One note: the only other thing I can see worth trying is to change the XML interface (left it at the default of XML2) though I don't see that changing anything since it appears to be conversing with the FedEx server just fine. I just may try changing it to see what happens. In the meantime, any advice would be helpful.


4262 Posts

Posted - October 24 2007 :  15:53:09  Show Profile  Visit support's Homepage  Reply with Quote

This issue can happen if the fedexrtconfig.asp file is set up to run in TEST mode, however your account has been granted LIVE access by Fedex.

Try setting const xtesting="No" in your fedexrtconfig.asp file to see if this has any effect on you obtaining your meter number.


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Posted - October 24 2007 :  16:39:33  Show Profile  Visit answerman's Homepage  Reply with Quote
That did it. Thanks!
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