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 shopcreateorder.asp is blank
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Mark Priest
VP-ASP Expert

United Kingdom
570 Posts

Posted - October 05 2006 :  05:28:24  Show Profile  Reply with Quote
Hi All,

When i go through the order process, the first time shopcreateorder.asp page is shown ok, then i click order now to enter credit card details and it appears to load the page but nothing is there, its completely blank!!

Any ideas why?



Edited by - Mark Priest on October 05 2006 05:29:33

Mark Priest
VP-ASP Expert

United Kingdom
570 Posts

Posted - October 05 2006 :  05:43:17  Show Profile  Reply with Quote
OK, this seems to be tied to the shipping.

My table is as follows

1 Local Delivery [Chelmsford] 10 0 0 249
2 Collect In Person 0 0 0 999999
3 Local Delivery [Essex] 20 0 0 249

If i select, collect in person the checkout works fine, if i select either 2 of the local delivery oprions where a charge is implimented for small orders, between 0 and 249 pounds then the checkout fails!



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4263 Posts

Posted - October 05 2006 :  07:59:12  Show Profile  Visit support's Homepage  Reply with Quote
Hi Mark,

Your best bet for something like this is to post in our online help desk. That way our support guys can deal with any issues you may have immediately.

We do not actively monitor the forum so if there is an issue that requires the support team to look into the admin or code on your site the help desk is the best place to go.


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