VP-ASP :: Shopping Cart Software

Shopping Cart Software Solutions for anywhere in the World

US/Canada(Toll Free): +1 888 587 2278
Europe/UK: +44 (020) 7193 9408
Australia/New Zealand: +61 3 9016 4497

VP-ASP Shopping Cart Customer Forum

Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 VPCart Forum
 Add-ons for VP-ASP
 USPS Shipping API Changes
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

kendiala
VP-ASP New User

57 Posts

Posted - August 25 2006 :  12:19:17  Show Profile  Reply with Quote
One of my clients got an update from USPS that the URL for USPS shipping APIs needs to change from http://production.shippingapis.com to https://secure.shippingapis.com. When I make this change, I get the following error:

API Authorization failure. Rate is not a valid API name for this protocol.
API Authorization failure. Rate is not a valid API name for this protocol.


Has anyone else received that email from USPS? Is there something else that needs to change besides the URL? Or is the rate lookup API not impacted by the change and I should just leave it alone?

TIA

support
Administrator

4266 Posts

Posted - August 27 2006 :  06:23:20  Show Profile  Visit support's Homepage  Reply with Quote
Hi there,

We have updated the USPS add-on so please download the most recent version to ensure that the module works without issue.

Thanks
Cam

VP-ASP Support
Go to Top of Page

chen_19113
Starting Member

6 Posts

Posted - September 27 2006 :  07:43:04  Show Profile  Reply with Quote
Hi, Where to download? Thanks.
Go to Top of Page

support
Administrator

4266 Posts

Posted - September 27 2006 :  08:23:00  Show Profile  Visit support's Homepage  Reply with Quote
Hi there,

You can download from:
http://www.vpasp.com/sales/addons.asp

You will require a valid order number that is still within the 12 month licence period to be able to access the download center.

Thanks
Cam

VP-ASP Support
Go to Top of Page

devshb
Senior Member

United Kingdom
1898 Posts

Posted - September 28 2006 :  04:58:34  Show Profile  Visit devshb's Homepage  Reply with Quote
what happens after the 12 months from the original purchase elapses? the download area also includes things like the 6.09 bug fixes etc, so those would be needed regardless of when the original purchase was. so, I'm wondering what can people do who bought it over 12 months ago ? is there a paid equivalent of those free-downloads that can be used instead in situations like that?

Simon Barnaby
Developer
[email protected]
www.BigYellowZone.com
Web Design, Online Marketing and VPASP addons
Go to Top of Page

support
Administrator

4266 Posts

Posted - September 28 2006 :  07:30:58  Show Profile  Visit support's Homepage  Reply with Quote
Hi Simon,

We certainly do offer an upgrade path for customers using older versions of the software to obtain updated add-ons.

Existing customers can upgrade their licence to a further 12 month period at the following page:
http://www.vpasp.com/virtprog/vpasp600_planning.htm

We have a heavily discounted upgrade path for existing customers so this is a great option as you also get between 100 and 300 support to use in our help desk as well!

This upgrade path does not mean they have to upgrade their site, it simply extends the licence period plus provides access to not only our add-ons but also to the latest version of the VP-ASP software if they do decide they would like to upgrade their site at some point.

We cannot unfortunately offer free lifetime access to our add-ons as these integrate to 3rd party vendors who regularly change their specifications so we need to charge a small fee to off-set the work involved in ensuring our add-ons are always up to date.

We do offer our security updates free of charge for the lifetime that you use the product and these can be downlaoded from a separate section that allows downloads without the time restriction:
http://www.vpasp.com/virtprog/vpaspsupport.htm

Thanks
Cam

VP-ASP Support
Go to Top of Page

femsawyer
Starting Member

39 Posts

Posted - January 26 2007 :  06:10:15  Show Profile  Visit femsawyer's Homepage  Reply with Quote
Ok...I went to get thew new updated USPS add-on and it's telling me that I already downloaded it on 7/7/2006 - which is true. But not the updated one.

Please help.

Partner/Designer: www.3Scrapateers.com
Digital Scrapbooking - Preserve your Memories!
Go to Top of Page

support
Administrator

4266 Posts

Posted - January 28 2007 :  17:53:12  Show Profile  Visit support's Homepage  Reply with Quote
Hi there,

You are best contacting us directly through our help desk for queries such as these as we do not always check every post on the forum.

https://www.vpasp.com/virtprog/helpdesk

Thanks
Cam

VP-ASP Support
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Snitz Forums 2000