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VP-ASP New User

73 Posts

Posted - April 09 2006 :  08:35:13  Show Profile  Visit dandlyin's Homepage  Reply with Quote
When a customer cancels an order from the payment page (shopcheckout.asp), he/she is presented with a page confirming that the order was canceled, then 2 links 'Back' and 'Home'.
Clicking 'Back' produces an ugly error- 'Order could not be updated. Session details have been lost. Please contact the merchant.'
This happens at least if the dynamic return URL option is in use.
In my opinion,
1. A cancelation confirmation step should be offered- are you sure?
2. shoperr.asp should not be used in this case because it's not an error
Dan Dotson
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