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Mark Priest
VP-ASP Expert

United Kingdom
570 Posts

Posted - September 15 2010 :  19:47:14  Show Profile  Reply with Quote
Hi All

I've installed the sagepay server module but when i check out i get the following error

Sage Pay returned an INVALID status. The data sent was Invalid because "3108 : The BillingSurname value is too long."

even though the surname is 5 characters

Regards,

Mark
Fireworks

Mark Priest
VP-ASP Expert

United Kingdom
570 Posts

Posted - September 15 2010 :  20:37:31  Show Profile  Reply with Quote
OK, i've overcome this, don't know how!

Anyway, now im getting

Sage Pay returned an INVALID status. The data sent was Invalid because "3035 : The VendorTxCode format is invalid."

Apparently they've recently changed the protocols for this and you can no longer post spaces so I'm wondering if this is why its not working.

https://support.sagepay.com/forum/Topic9219-21-1.aspx?Highlight=3035

Regards,

Mark
Fireworks
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Mark Priest
VP-ASP Expert

United Kingdom
570 Posts

Posted - September 15 2010 :  20:55:10  Show Profile  Reply with Quote
OK, getting somewhere now, it seems that VPASP generates the txcode and uses the vendorname as part of this code, mine had a space in it so obviously this caused problems as spaces are now allowed, just waiting for my vendor name to update on sagepay and we will see if this resolves the problem

Regards,

Mark
Fireworks
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Mark Priest
VP-ASP Expert

United Kingdom
570 Posts

Posted - January 25 2011 :  20:47:04  Show Profile  Reply with Quote
getting this error again.

Sage Pay returned an INVALID status. The data sent was Invalid because "3108 : The BillingSurname value is too long."



Regards,

Mark
Fireworks
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diegomilito
VP-ASP Expert

Argentina
723 Posts

Posted - January 27 2011 :  20:11:42  Show Profile  Reply with Quote
it looks like your error is because SagePay will only allow a maximum of 20 characters for the billingsurname field, this inludes all spaces,commas, full stops etc etc. maybe it is good to ask the Sagepay what is the max chars for the field exactly, or maybe you try to reduce the billingsurname value so it will not too long and see if that is the case ?

Diego.
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Mark Priest
VP-ASP Expert

United Kingdom
570 Posts

Posted - January 28 2011 :  11:28:18  Show Profile  Reply with Quote
The name isnt that long though, I had this error before and I can't remeber how I got rid of it.

Regards,

Mark
Fireworks
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