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aztec
Starting Member
23 Posts |
 Posted - September 25 2010 : 08:33:41
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Hi All,
I was commenting on how easy the upgrade wizard to v7 was, then as it was winding up it just stopped!
At the Finalize > Cart Details Stage I'm just hour glassing. Obviously our online store is toast - it displays the ironic VPASP is Great screen!
I'll obviously roll-back befoe Monday morning, but if anyone has a fix, I'd love to know it, as I'll meet this issue again next time we roll forward
PS, Aussie's now respect the penalty shootout, after what happened here this afternoon :(
All the best,
Cheers,
Luke
http://aztecit.com.au
Online IT Products |
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support
Administrator
4679 Posts |
Posted - October 01 2010 : 03:29:58
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Hi Luke,
Sorry to hear you are having issues.
Did you get this resolved?
If not please feel free to post a ticket in the helpdesk.
https://helpdesk.vpasp.com
I will be watching tomorrow with interest to see how it pans out. Very much anyone against Collingwood will get my support 
Thank you.
Cam Flanigan
VP-ASP Cart Support
Follow us on Twitter:
http://www.twitter.com/vpasp |
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aztec
Starting Member
23 Posts |
Posted - October 06 2010 : 07:00:34
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No, not tried again due to busy schedule, but backed out successfully in time for Monday trade.
I guess it's permissions based, and as our webhost is, well, a joke, we may be better off witha new site to upgrade, with the old site running smoothly until cut-over.
Thanks Cam, I will log a call if this happens again.
http://aztecit.com.au
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aztec
Starting Member
23 Posts |
Posted - October 20 2010 : 00:35:09
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Failed again at same spot, so I've logged it with Helpdesk. This is on a new test domain, so I don't have to roll back straight away. Cheers
http://aztecit.com.au
Online IT Products |
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aztec
Starting Member
23 Posts |
Posted - October 25 2010 : 20:28:25
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Hi, the upgraded site is live now, it was a simple permissions issue.
I can't find the doc I used to solve it, it was a how-to for Plesk directory permissions on vpasp.com, maybe someone could paste a link here, it may help others.
The upgrade was in the end very simple, I just had to add a logo (which still needs colour correcting), and enter copyright deatils - that was it! Took about an hour.
Please have a look
Cheers,
Luke
http://aztecit.com.au
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aztec
Starting Member
23 Posts |
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diegomilito
VP-CART Expert
Argentina
779 Posts |
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