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jinesh
VP-ASP New User

141 Posts

Posted - February 08 2010 :  03:44:03  Show Profile  Reply with Quote
I have tried to process a new customer and come across this interesting discovery. I entered "john" in all but the phone number and email required in the checkout. it accepted my order number 704. When I came to enter information on behalf of Mr Rice Order 705 it would not allow me to proceed with his address of 144 Union Street however it allowed me to proceed with "john" entered on this line.

Please can you sort this mess out???


Jinesh

support
Administrator

4266 Posts

Posted - February 08 2010 :  19:15:37  Show Profile  Visit support's Homepage  Reply with Quote
Hi Jinesh,

Please post this in our online helpdesk at:

https://helpdesk.vpasp.com

Thanks
Cam

VPASP Support
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jinesh
VP-ASP New User

141 Posts

Posted - February 09 2010 :  01:29:58  Show Profile  Reply with Quote
Before fixing it, i would like to know how this happens..

I have since tried his address line and it was not accepted (144 Union Street) I also tried other numbers 105, 118,119, 128 and 135 which also were not accepted, however, lower numbers were accepted and I also checked these 5 numbers with Long Lane and they were accepted. So I just think that it is an isolated problem which I can overwrite at any time if a new customer has a repeat of this.

Plz advice...
Thanks in advance

Jinesh
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Scooter
VP-ASP New User

USA
102 Posts

Posted - February 09 2010 :  19:39:38  Show Profile  Reply with Quote
If you do a search in the forum for the word Union you will find the solution.

S.
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jinesh
VP-ASP New User

141 Posts

Posted - February 10 2010 :  04:19:02  Show Profile  Reply with Quote
Thanks scooter.... :)
Thanks a lot

Jinesh
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