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Sabhuku
Starting Member

USA
22 Posts

Posted - August 12 2008 :  23:45:10  Show Profile  Reply with Quote
When I do a catalogue search on our website using Internet Explorer 7 and or Safari 3, say for a general term like "six sigma books", the first results lists all the products we have in our catalogue (228 pages of products). However, when I repeat the same search again for the same phrase or keyword immediately afterwards, I get the correct result (1 page).

I do not have these issues when I do the catalogue search in Mozilla Firefox 3.

Does anybody have an idea as to what is causing these browser inconsistencies and how I can fix them? Thank you.

devshb
Senior Member

United Kingdom
1904 Posts

Posted - August 13 2008 :  04:45:27  Show Profile  Visit devshb's Homepage  Reply with Quote
It sounds like a missing or spurious form tag; try doing a view-source when on the page which causes the error and searching for:
<form>
and see if there's a corresponding:
</form>
after each one; usually this problem happens when you forget to close a form tag.

some browsers can cope with incorrect form tags (not sure how, but somehow some browsers/versions seem to be able to "guess" correctly which field belongs to which form, and some can't)

Simon Barnaby
Developer
[email protected]
www.BigYellowZone.com
Web Design, Online Marketing and VPASP addons
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Sabhuku
Starting Member

USA
22 Posts

Posted - August 14 2008 :  04:05:02  Show Profile  Reply with Quote
According to what you are saying, I may have found the problem. The following code is present on all our pages:


------------ BEGINNING OF CODE ------------

<td width="355"> <form method="POST" action="http://www .... .net/shop/shopsearch.asp?search=Yes">

<p>

    

<input type="text" name="keyword" size="20">  <input type="submit" value="Catalogue Search" name="B1">
</p>
</form>
</td>
<td valign="top" top width="93"><a href="http://www.bbbonline.org/cks.asp?id=102021412335321699" TARGET=new>
<img src="http://www .... .net/imgs/reliabilityseal4.gif" alt="BBBOnLine Reliability Seal" align="right" BORDER=0 width="90" height="31"></a></td>
</tr>

</form>

------------ END OF CODE ------------


As you can see, the final </form> has no corresponding <form> anywhere. Might this be the cause of this problem? Thank you.
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devshb
Senior Member

United Kingdom
1904 Posts

Posted - August 14 2008 :  05:15:35  Show Profile  Visit devshb's Homepage  Reply with Quote
yes; that'll be the problem; there is a spurious/extra form end tag at the end; it's probably that bit which is causing the problem.

Simon Barnaby
Developer
[email protected]
www.BigYellowZone.com
Web Design, Online Marketing and VPASP addons
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Sabhuku
Starting Member

USA
22 Posts

Posted - August 17 2008 :  00:08:14  Show Profile  Reply with Quote
Thank you!
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