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bobren4
Starting Member

7 Posts
Posted - August 29 2007 :  18:24:29  Show Profile  Reply with Quote
Hello,

We have just installed Vp-ASP Deluxe Cart and so far everything is fine with the following exception. We are using Pin Module and it works fine if the payment is made with a credit card. However, if the customer uses paypal option, the order is processed but the pin numbers were not sent. Also, on the confirmation page it does not even say that the pin mubers are being sent.

Has anyone ran into same problem and if so, can this be fixed? Thanks!

Robert

support
Administrator

4679 Posts
Posted - August 30 2007 :  05:10:50  Show Profile  Visit support's Homepage  Reply with Quote
Hi Robert,

Have you added PayPal to the xendofordervalidpayments along with the other payment methods?

Pin numbers, and downloads for that matter, will not work if the criteria set up by the merchant has not been met during the order.

This is a security feature so someone who uses a method where you will want to verify it first cannot get a PIN number without payment.

For more information please have at the follwoing chapter in our User Guide:

19.2 How pin numbers work

Thanks
Cam

VP-ASP Support
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bobren4
Starting Member

7 Posts
Posted - August 30 2007 :  13:34:25  Show Profile  Reply with Quote
Thanks a lot! That did the trick.

Your support team is great!

Dan
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