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ymsmike
Starting Member

6 Posts

Posted - August 10 2007 :  12:49:41  Show Profile  Visit ymsmike's Homepage  Reply with Quote
Hi there. I've come across a bit of an issue with the newest software, that while I could fix under a previous version, I don't see how to do it anymore.

I have a customer who placed an order, and the item was accidentally deleted from the order in the system. How do I add an item back to that order without actually having to re-enter that order entirely from scratch?

Thanks in advance for any help/advice! :)

ymsmike
Starting Member

6 Posts

Posted - August 14 2007 :  12:47:35  Show Profile  Visit ymsmike's Homepage  Reply with Quote
anyone?
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support
Administrator

4679 Posts

Posted - August 14 2007 :  19:33:25  Show Profile  Visit support's Homepage  Reply with Quote
Hi there,

If you go into the display orders page and click on the view order link and then click on the order items link you will be able to make a copy of one of the other items in the order and change the name, price and product id to match what was accidently deleted.

Hope this helps

Thanks
Cam

VP-ASP Support
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