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Mark Priest
VP-CART Expert

United Kingdom
580 Posts

Posted - March 30 2007 :  09:25:26  Show Profile  Reply with Quote
Hi All,

I have a three shops on the same server, all are configured the same with regards to mail setup.

However, one of the shops, when I try and send mail to customers (mailing list) it doesnt send any mail, When you go through the final sending process VPASP usually list the email addresses its sending to, however its not doing this.

Anyone got any ideas why?

Regards,

Mark
Fireworks

Mark Priest
VP-CART Expert

United Kingdom
580 Posts

Posted - March 30 2007 :  09:45:16  Show Profile  Reply with Quote
OK, I think I have found the problem

In the admin I had the mailing list setting set to YES, so the system wouldnt email people who hadnt joined the mailing list. However the test emails I were sending were to people whos account showed mailing list = 1 so they should have gone!

Regards,

Mark
Fireworks
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Mark Priest
VP-CART Expert

United Kingdom
580 Posts

Posted - March 30 2007 :  12:17:55  Show Profile  Reply with Quote
Mmm,

OK, maybe not

Even though VPASP shows the mail address is has sent the email to, its not arriving!

Tracking and other mail services are working but not the bulk mail.

Regards,

Mark
Fireworks
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Mark Priest
VP-CART Expert

United Kingdom
580 Posts

Posted - March 30 2007 :  14:22:20  Show Profile  Reply with Quote
OK, ignore that last post, its not sending tracking messages either!!

Regards,

Mark
Fireworks
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Mark Priest
VP-CART Expert

United Kingdom
580 Posts

Posted - March 30 2007 :  14:38:46  Show Profile  Reply with Quote
OK, the problem continues. In my mail logs im gettting the following error when VPASP tries to send information outside of my domain.

2007-03-30 20:26:06 217.160.143.122 SMTP-IN ************ 356 RCPT RCPT+TO:+<*******@hotmail.com> 503+This+mail+server+requires+authentication+when+attempting+to+send+to+a+non-local+e-mail+address.+Please+check+your+mail+client+settings+or+contact+your+administrator+to+verify+that+the+domain+or+address+is+defined+for+this+server. P15173415 235 31

However, all the other domains are fine? Any ideas

Regards,

Mark
Fireworks
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Mark Priest
VP-CART Expert

United Kingdom
580 Posts

Posted - March 30 2007 :  14:55:49  Show Profile  Reply with Quote
Just found this post which has resolved the issue.

http://www.vpasp.com/virtprog/vpaspforum/topic.asp?TOPIC_ID=3858&SearchTerms=smtp

Regards,

Mark
Fireworks
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