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Cara Rees
Starting Member

Australia
36 Posts
Posted - March 07 2007 :  15:36:10  Show Profile  Visit Cara Rees's Homepage  Reply with Quote
Hi,
Our client has decided to purchase the .com.au for their site and set the site up on an Australian web hosting company, Smartyhost. They previously have had the site set-up on an American host, Go Daddy with .com being their address. They still have .com running, and have had the whole website copied over to the .com.au host. I have spoken to Smarty Host and made sure that the read and write permissions have been set on the database folder, but the test database file is not PASSING. I have made sure the the configurations in shop$config.asp are correct. What else could it be?
Regards
Cara

Kidd
VP-CART Super User

Australia
373 Posts
Posted - March 09 2007 :  01:37:31  Show Profile  Reply with Quote
did it pass diag_dbtest test?
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elammers
VP-CART Super User

USA
256 Posts
Posted - March 09 2007 :  20:05:44  Show Profile  Visit elammers's Homepage  Reply with Quote
If you've pulled up the .COM site and then used the same browser session or another Firefox tab to try the .COM.AU site, then you might want to be sure you've got a different xshopid for each site in your SHOP$CONFIG.ASP.

Also, which db type are you using?

Regards,

Eric in Maine
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Peter
VP-CART New User

125 Posts
Posted - March 09 2007 :  22:38:37  Show Profile  Reply with Quote
quote:
Originally posted by Cara Rees

and set the site up on an Australian web hosting company, Smartyhost.


Smartyhost have a terrible reputation and could be a part of any problem. Check out this forum for plenty of complaints:

http://forums.whirlpool.net.au/forum-search.cfm?s=786362&r=7298431
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