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 Run time error during checkout - query based updat
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VP-ASP New User

90 Posts

Posted - November 15 2006 :  18:47:26  Show Profile  Reply with Quote
After logging in as a customer, shopping around, then I click checkout (with one item in the cart), and after selecting the shipping method and clicking continue, I get this:

Microsoft OLE DB Provider for ODBC Drivers error '80004005'

Query-based update failed because the row to update could not be found.

/shop$db.asp, line 1440

Can someone please advise what I need to do to fix?



4284 Posts

Posted - November 19 2006 :  15:53:00  Show Profile  Visit support's Homepage  Reply with Quote
Dear Happy,

Are you by any chance using mySQL?

If so, please ensure that the configuration setting xmysql is set to YES.

If this does not resolve your issue, please log a help desk ticket so that we can take a further look into this for you.

Thank you

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