VP-ASP :: Shopping Cart Software

Shopping Cart Software Solutions for anywhere in the World

US/Canada(Toll Free): +1 888 587 2278
Europe/UK: +44 (020) 7193 9408
Australia/New Zealand: +61 3 9016 4497

VP-Cart StoreFront Customer Forum

Home | Profile | Register | Active Topics | Members | Search | FAQ
Save Password
Forgot your Password?

 All Forums
 VPCart Forum
 Problems and bugs
 No tax in lowercase state
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Starting Member

1 Posts

Posted - October 31 2006 :  19:59:24  Show Profile  Visit cchrint's Homepage  Reply with Quote
Greetings Shopping Cart Experts,

When someone checks out of our cart and they live in California, we must charge sales tax. This works okay if the customer enters "CA". But if the customer enters "Ca", or "CA.", or "Ca.", or "Calif.", etc, then the cart does not calculate tax. I've entered "CA,California,Ca,ca,Ca.,ca.,Calif,calif,Calif.,calif." into the "xtaxstatename" field, but this doesn't seem to help.

What have I done wrong here?


4286 Posts

Posted - October 31 2006 :  21:30:49  Show Profile  Visit support's Homepage  Reply with Quote
Hi there,

Please ensure that you have the same number of corresponding tax rates in xtaxstaterates as state names for California.

It means that if you have ten variations of California name set in xtaxstatename you need to have ten numbers of taxes for California set in xtaxstaterates.

Please see our help note at http://www.vpasp.com/helpnotes/shopexd.asp?id=285 for more details.

If you have set both fields correctly and it does not work only because customers typed California in some way you have not set in xtaxstatename the best option here will be to turn on the feature with states dropdown list provided by VP-ASP.

In this case your customers will not be allowed to type a state name and they will need to select it from the list. Then you can set California as a single CA in xtaxstatename without any variation and taxes by state will work fine. To turn this dropdown list you need to set xincludestates to Yes in your shop admin and reload your shop config.


VP-ASP Support
Go to Top of Page

VP-ASP New User

93 Posts

Posted - November 25 2006 :  23:21:38  Show Profile  Reply with Quote
Actually, there is a fix for this problem, please contact tech support about it, it was fixed by them, we encountered the same problem a short time ago, it is problably included in one of the updates.

Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Snitz Forums 2000