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 UPS Initial instalation issues		  New Topic  Reply to Topic
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garden
Starting Member

15 Posts
Posted - September 02 2006 :  19:25:07  Show Profile  Reply with Quote
I am have problems with the UPS installation.
I am getting this error "The XML document is not well formed"
I have a account with ups, and have changed the xml to all available settings with no change.

Can anyone help?


support
Administrator

4679 Posts
Posted - September 03 2006 :  17:34:28  Show Profile  Visit support's Homepage  Reply with Quote
Hi!

Please ensure that you have the UPS files from the latest update installed. There was an issue in an earlier release that would cause this error.

You can download the update from http://www.vpasp.com/helpnotes/shopexd.asp?id=814

Kind regards,
Claire
VP-ASP Support
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garden
Starting Member

15 Posts
Posted - September 08 2006 :  18:36:30  Show Profile  Reply with Quote
Pretty sad when VPASP wants me to use my points for something as easy as removing the & sign from the name of my company. If anyone else is having problems always use straight characters and no dashes between numbers.

Happy VPASP'ing
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