VP-ASP :: Shopping Cart Software

Shopping Cart Software Solutions for anywhere in the World

US/Canada(Toll Free): +1 888 587 2278
Europe/UK: +44 (020) 7193 9408
Australia/New Zealand: +61 3 9016 4497

VP-Cart StoreFront Customer Forum

Home | Profile | Register | Active Topics | Members | Search | FAQ
Save Password
Forgot your Password?

 All Forums
 VPCart Forum
 Problems and bugs
 Order Canceled ''Back'' Link
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

VP-ASP New User

73 Posts

Posted - April 09 2006 :  08:35:13  Show Profile  Visit dandlyin's Homepage  Reply with Quote
When a customer cancels an order from the payment page (shopcheckout.asp), he/she is presented with a page confirming that the order was canceled, then 2 links 'Back' and 'Home'.
Clicking 'Back' produces an ugly error- 'Order could not be updated. Session details have been lost. Please contact the merchant.'
This happens at least if the dynamic return URL option is in use.
In my opinion,
1. A cancelation confirmation step should be offered- are you sure?
2. shoperr.asp should not be used in this case because it's not an error
Dan Dotson
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Snitz Forums 2000