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Starting Member

48 Posts

Posted - December 09 2005 :  13:09:36  Show Profile  Reply with Quote
I followed the fixed shipping recommended settings and am getting the following error displayed during check out:

Cannot locate shipping record
select * from shipmethods where shipmethod='Ground'

If I remove the entry of "Ground" from the xfixedshippingmethod field, the error still displays but without Ground at the end.

Version: 6.0 Plus

Current shipping settings are as follows:
(I have tried changing some of these but the possible combinations are many)

xdefaultshippingmethod Yes
xdeliveryshipping No
xfixedshippingcost 6.00
xfixedshippingmethod Ground
xshippingbycountry No
xshippingcalc Fixed
xshippingdatabaserecords No
xshippingform No
xshippingselection No
xshippingsetfields No

Is anyone else working with this new version yet that has succeeeded with fixed shipping or is this a small bug?



Edited by - rrold1 on December 09 2005 14:20:11


4284 Posts

Posted - December 11 2005 :  17:10:34  Show Profile  Visit support's Homepage  Reply with Quote
Dear Steve,

Thank you for providing so much detail on your problem.

I have forwarded some updated files to you which should solve this problem for you.

A patch will also be released later today, which will include these updated files.

Kind regards,
Claire Banks
VP-ASP Support
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Starting Member

43 Posts

Posted - December 12 2005 :  19:11:29  Show Profile  Visit jdkerr's Homepage  Reply with Quote
Where will "updates" to v6 be posted? Looking around for updates/patches and can't seem to find where you post these??

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4284 Posts

Posted - December 12 2005 :  21:53:16  Show Profile  Visit support's Homepage  Reply with Quote
Hi John,

Sorry, our patches for VP-ASP 6.00 are posted at:


With VP-ASP 6.00, we aim to be more pro-active about keeping our customers informed and up-to-date with updates and news.

We will also be updating the news feed that appears in the front page of the VP-ASP admin when updates are made.

While you are downloading the patch, please take the opportunity to have a browse through our new-look helpnotes. Moving our helpnotes online will mean they are as up-to-date as possible and we will be continually adding and improving the content.

Please let us know if you have any suggestions or comments.

Kind regards,
Claire Banks
VP-ASP Support

Edited by - support on December 12 2005 22:04:16
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Starting Member

7 Posts

Posted - December 19 2005 :  16:22:15  Show Profile  Visit vbmedia's Homepage  Reply with Quote
Hi - I have that error too, but I have also installed the .04 update and still get the following message :

Cannot locate shipping record
select * from shipmethods where shipmethod=''

Any ideas greatly appreciated?
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