VP-ASP :: Shopping Cart Software

Shopping Cart Software Solutions for anywhere in the World

US/Canada(Toll Free): +1 888 587 2278
Europe/UK: +44 (020) 7193 9408
Australia/New Zealand: +61 3 9016 4497

VP-Cart StoreFront Customer Forum

Home | Profile | Register | Active Topics | Members | Search | FAQ
Save Password
Forgot your Password?

 All Forums
 VPCart Forum
 Affiliates get commission on canceled orders
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

VP-ASP New User

86 Posts

Posted - December 17 2004 :  11:02:46  Show Profile  Visit CHAVOUSA's Homepage  Reply with Quote
I just started using the affiliates section of my VPASP website. I have ran into a problem that I need some assistance with. When I run the affiliate reports to know how many orders and the commission they receive, it calculates all orders even if they have been canceled. When an order is canceled, either by the customer or the merchant, the order is marked as processed. I don't remove canceled orders from the database because I want to be able to report that also. The problem is that affiliates are getting commissions for orders that were canceled. I can manually fix that by deducting from next quarter's commison, but how do I fix this so the reporting is accurate based on processed (completed and shippped) orders? Any input?

  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Snitz Forums 2000