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 This software is not properly registered. Please o
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Starting Member

7 Posts

Posted - June 08 2003 :  13:36:16  Show Profile  Reply with Quote
This software is not properly registered. Please obtain your registration key

Has anyone else encountered this while trying to edit categories, products, etc.?



4284 Posts

Posted - June 08 2003 :  17:03:27  Show Profile  Visit support's Homepage  Reply with Quote
Please see www.vpasp.com/virtprog/info/faq_licensekey.htm

Most of the reasons are explained there. If you still have problems contact support with your order number and URL

Howard Kadetz

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Starting Member

28 Posts

Posted - June 08 2003 :  20:45:23  Show Profile  Reply with Quote
Until I got my production licence key I had this also, it was only on the testing licence key that the message was displayed

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Starting Member

11 Posts

Posted - October 23 2003 :  13:10:19  Show Profile  Reply with Quote
I have the same problems with the testing license.
I am receiving the following error....
"This software is not properly registered. Please obtain your registration key". And this is when I am only trying to show some extra fields in customer registration through the xcustomerothercaptions and xcustomerotherfields items in the Customer Shop Admin area.

I have successfully used this key for a few weeks. I can shop, and can do everything, yet when I try to login the store as a usual customer I see this error. It, I believe is called from shopcustadmin.asp Line 219-->Shopproductcheck

This function ( Shopproductcheck ) calls getconfig(shoplcname) and if it equals "" or "No" then it kicks off the error function shoplicenseError from shop$db.asp line 2031 or thereabouts.

Why is this failing in the function shoplcname?
Any one else see this?

Thank you

JP Chalpin

Edited by - japes on October 23 2003 13:11:16
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VP-ASP Expert

542 Posts

Posted - October 25 2003 :  02:51:37  Show Profile  Reply with Quote
Da, it's called copy protection. Testing is testing with nags. Get your production key and it goes away.

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Starting Member

16 Posts

Posted - April 29 2004 :  02:56:06  Show Profile  Visit printas's Homepage  Reply with Quote
I got this error message even when I use the Production Key.
Tech Support just told me to register again for a new Production Key.
Did that twice already, and still received the same old Production Key. And still get the same error :(

Now, what should I do?

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