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faolie
VP-CART New User

98 Posts

Posted - September 24 2018 :  06:48:11  Show Profile  Visit faolie's Homepage  Reply with Quote
After changing to a new server, I found that when displaying Orders, the Processed column is filled with authorisation numbers. However, it''s not replaced the TRUE/FALSE indicator in the Processed column. Rather it''s shifted it to the next column, ie the Failed column. Everything else is shifted to the right, so that the view icon is now in the Edit column, and a column is added to the end containing the delete boxes.

However, the column titles remain. There''s no extra column title, it''s just the data that includes this extra erroneous column.

When downloaded and viewed in Excel, everything appears normal.

Anyone any idea?

David Heriot

swampthink
VP-CART New User

106 Posts

Posted - September 24 2018 :  07:47:42  Show Profile  Reply with Quote
have you tried to clear your browser cache and do hard refresh ctrl + F5 ?

Also you can compare with other browser...
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support
Administrator

4679 Posts

Posted - September 24 2018 :  21:55:33  Show Profile  Visit support's Homepage  Reply with Quote
Hi David,

If you can post this to our helpdesk ticket at http://helpdesk.vpcart.com/ and provide us your Site admin details and FTP, we can investigate further for you and confirm if it is the server related issue or others that cause it.

Thank you
VPCart administrator
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faolie
VP-CART New User

98 Posts

Posted - October 11 2018 :  02:35:19  Show Profile  Visit faolie's Homepage  Reply with Quote
Thanks Cam, see 69379
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