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VP-Cart 8.00 Issues

Customer logout cause an error page

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soncci
VP-CART New User

USA
97 Posts

Posted - December 26 2017 : 22:04:20

When a customer logout the result is an error page:
****An error occurred on the server when processing the URL. Please contact the system administrator.

If you are the system administrator please click here to find out more about this error.****

When you click, it send you to a Microsoft support article:

***Classic ASP Not Installed by Default on IIS 7.0 and above***
https://docs.microsoft.com/en-us/iis/application-frameworks/running-classic-asp-applications-on-iis-7-and-iis-8/classic-asp-not-installed-by-default-on-iis

Solutions??

swampthink
VP-CART New User

106 Posts

Posted - December 27 2017 : 05:10:22

First, you need to disable friendly error through IIS or web.config

https://helpnotes.vpcart.com/kb/574-Troubleshooting/1089-How-to-Turn-Off-Friendly-Error-in-IIS-7xx/
https://helpnotes.vpcart.com/kb/574-Troubleshooting/1170-How-To-Disable-Friendly-Error-Messages-Using-the-webconfig-File/

After that, we can see the real error message, and you could paste it here.

soncci
VP-CART New User

USA
97 Posts

Posted - December 27 2017 : 20:16:50

Thank you swampthink but is disable.

swampthink
VP-CART New User

106 Posts

Posted - December 29 2017 : 11:19:20

hmm.. seems you need to check your server settings as below helpnotes

https://helpnotes.vpcart.com/kb/571-Starting-Off/914-How-to-configure-IIS-and-set-Folder-Permissions-for-VPCart/

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