| Author |
 Topic  |
|
|
gledav
VP-CART New User
Australia
66 Posts |
 Posted - October 30 2017 : 00:42:32
|
Does anyone know what''s happened to BYZ? They seemed to have dropped off the radar around mid 2015. I''d like to get some software updates and purchase some other stuff but their website is not taking payments. Hope someone can help.
Thanks,
Glenn
www.wineseek.com.au
www.creativemusic.com.au
|
|
|
support
Administrator
4679 Posts |
Posted - October 30 2017 : 19:28:40
|
Hi Glenn,
Getting a few people contacting us about Simon. Not sure where he is but if you post a ticket in our helpdesk and detail what it is you are looking for we might be able to help out.
https://helpdesk.vpcart.com
Thanks
Cam Flanigan
VPCart Customer Service |
 |
|
|
gledav
VP-CART New User
Australia
66 Posts |
|
|
apswater
VP-CART Super User
444 Posts |
Posted - February 06 2018 : 13:53:44
|
| Simon recently appeared and I was able to buy his annual pass. Of course he then disappeared and I can not access any of the files! Grr... Come on SIMON!!! At least finish my deal. I have sent a few e-mails after the purchase and got nothing back. |
|
|
|
devshb
Senior Member
United Kingdom
1904 Posts |
Posted - February 06 2018 : 18:23:56
|
Hi,
I did reply, and have replied to the followups - the account that you tried to download from is a different one to the one that''s got the pass, which is why you can''t access the files as you''re looking from the wrong account; I''ve emailed you the info for the other account that''s got the pass/files on it; can you check your spam folder? Or let me know another email address to send to if your other one''s rejecting the spam, and then I''ll resend the login info again for the other account.
Simon Barnaby
Developer
[email protected]
www.BigYellowZone.com
www.BigYellowKey.com
Follow us on Twitter: http://twitter.com/bigyellowzone
Web Design, Online Marketing and VPCart addons |
|
|
|
devshb
Senior Member
United Kingdom
1904 Posts |
Posted - February 06 2018 : 18:31:26
|
I replied on 31st-jan, and 20th jan, the emails I sent didn''t seem to get bounced back, but it looks like you''re not getting them for some reason, or they''re going in your spam folder; they were sent from [email protected], so I''m not sure what happened because the ones before those ones seemed to find their way through to you fine.
I''ve sent another reply just now, but I''ve sent it from my byk email instead of my byz email, just in case that was what was making it go down some kind of spam filter.
Can you let me know if you receive the latest email? If you still aren''t getting them, then we can try some other way of passing the relevant info over.
Simon Barnaby
Developer
[email protected]
www.BigYellowZone.com
www.BigYellowKey.com
Follow us on Twitter: http://twitter.com/bigyellowzone
Web Design, Online Marketing and VPCart addons |
Edited by - devshb on February 06 2018 18:50:19 |
|
|
|
apswater
VP-CART Super User
444 Posts |
Posted - February 08 2018 : 13:07:05
|
| Ok, I did hear back from Simon! Thank buddy. |
|
|
|
apswater
VP-CART Super User
444 Posts |
Posted - February 08 2018 : 13:24:32
|
| Hi Simon, cant log on with what you sent me, please check your e-mail. |
|
|
|
devshb
Senior Member
United Kingdom
1904 Posts |
|
|
faolie
VP-CART New User
98 Posts |
Posted - April 06 2018 : 10:13:26
|
| Hey Simon, glad to see you''re still around! Been trying to contact you/byk support for a licencing issue we''ve got with our v7 site. Can you check your email. You''ll see the problem at donaldsons.scot/default.asp. BYZ038 problem |
|
|
|
devshb
Senior Member
United Kingdom
1904 Posts |
|
|
faolie
VP-CART New User
98 Posts |
Posted - April 06 2018 : 14:21:16
|
| Great Simon, thanks. Not quite sure how it was working before but if you can fix with an updated key that''s great |
|
|
| |
Topic |
|
All Forums
BYZ
New Topic
Printer Friendly
TrustGuard - PCI Security Scanner
