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Topic |
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wesellnawon
Starting Member
USA
7 Posts |
Posted - May 16 2017 : 14:18:04
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Hello, I''m using VPASP V8.1.0.12 I installed the UPS AND FEDEX MODULES. The UPS module seems to work correctly however the FEDEX module will not display Ground shipping as an option. With Trace on , it shows that Ground shipping has a 0 price. Has anyone else encountered this issue? Thank you Mitch
Mitch Gordon |
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support
Administrator
4679 Posts |
Posted - May 16 2017 : 21:31:28
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Hi Mitch,
Could you please provide the following:
1. capture the fedex settings in module manager 2. merchant address, zip, state, country, and destination address. zip , state, country 3. products total weight
You can create a new helpdesk ticket to provide, so we can check it further. Our helpdesk can be accessed at https://helpdesk.vpcart.com
Thank you.
Alexis T. VPCart Customer Care www.vpcart.com http://www.instagram.com/vpcart |
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wesellnawon
Starting Member
USA
7 Posts |
Posted - May 23 2017 : 00:48:58
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Problem solved, sorry for the confusion. The Free add on is the one that was not working properly. I purchased the Module and it works fine. Thank you
Mitch Gordon |
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