Author |
Topic |
|
zacharybroyles
Starting Member
28 Posts |
Posted - September 14 2012 : 09:34:49
|
Hey guys I'm getting an error message on the website that I can't replicate on any computer in my office.
My store is www.aachristmas.com and after you fill out the billing address info page customers are getting a error message that wont let them continue.
If some of you could do a test order, just use the name TEST TEST and try to see if you could replicate this then tell me what it is, please do so. I need some help with this. |
|
manilow
VP-CART New User
France
134 Posts |
Posted - September 14 2012 : 09:45:30
|
Apparently something goes wrong with the UPS shipping calculations:
URL: http://www.aachristmas.com/vpasp/upsxmlrealtime.asp
Displayed message : Error occurred getting shipping data. Status code=111210 The requested service is unavailable between the selected locations.
I simulated an order by entering TEST TEST in all fields; this could be related to the generated error as well. You'll need another check with a real address I think.
Kind regards,
Erik www.AquaThermia.com |
Edited by - manilow on September 14 2012 09:48:36 |
|
|
zacharybroyles
Starting Member
28 Posts |
Posted - September 14 2012 : 09:50:06
|
Thanks so much, I have no idea what would cause that. We've been having some headaches because of the godaddy servers going down. Manilow, what browser were you using?
If anyone else can replicate this please let me know! |
|
|
zacharybroyles
Starting Member
28 Posts |
Posted - September 14 2012 : 09:59:17
|
And you could use any address so long as they are in the states, 10 main st, beverly hills, CA, 90210 is a easy one to test |
|
|
manilow
VP-CART New User
France
134 Posts |
Posted - September 14 2012 : 10:26:54
|
Using the indicated address, no error seems to occur.
I'm using Firefox 15.0.1.
Regards,
Erik www.AquaThermia.com |
|
|
|
Topic |
|