VP-ASP :: Shopping Cart Software

Shopping Cart Software Solutions for anywhere in the World

US/Canada(Toll Free): +1 888 587 2278
Europe/UK: +44 (020) 7193 9408
Australia/New Zealand: +61 3 9016 4497

VP-Cart StoreFront Customer Forum

Home | Profile | Register | Active Topics | Members | Search | FAQ
Save Password
Forgot your Password?

 All Forums
 VPCart Forum
 Add-ons for VP-ASP
 Issue with FedEx Realtime quote
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Starting Member

3 Posts

Posted - March 28 2011 :  12:24:14  Show Profile  Reply with Quote


I'm having an issue with my FedEx Realtime quotes. I'm not sure where the problem is. When we have packages that are either being shipped internationally or going domestically by FedEx Express the quote that the shopping cart gives is drastically lower than what the quote should be. I have played with the fedexrtconfig.asp file as well as changing my product dimensions, but once I get one correct another one is completely off. Has anyone else ever had any sort of issue like this, any help would be appreciated.

Starting Member

3 Posts

Posted - April 07 2011 :  14:43:33  Show Profile  Reply with Quote
Any help would be appreciated.
Go to Top of Page

VP-ASP Expert

733 Posts

Posted - April 07 2011 :  20:49:53  Show Profile  Reply with Quote
maybe your fedex account is a discounted rates? check with fedex for sure.

Go to Top of Page

VP-ASP New User

82 Posts

Posted - April 12 2012 :  14:54:18  Show Profile  Visit bwalz's Homepage  Reply with Quote
I am having the same issue. The rates returned are $6 - $8 to low. I have been on the phone with FedEx and they keep blaming VPASP. I don't know where to look. Anyone else having these issues?
Go to Top of Page


4284 Posts

Posted - April 12 2012 :  21:28:32  Show Profile  Visit support's Homepage  Reply with Quote
Hi Brian,

So our support guys can investigate would it be possible please to post a ticket in our helpdesk?

If you can provide some exact examples and ways our team can compare the rates returned with what the actual rates should be that would be great.

Thank you.

Cam Flanigan
VP-ASP Cart Support

Follow us on Twitter:

Did you know VPASP now offers premium Cloud based e-commerce web hosting?

Ask me for more details on how we can help you with a complete solution to your
online needs.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Snitz Forums 2000