[email protected]
VP-CART New User
149 Posts |
Posted - March 25 2011 : 12:07:50
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Hi, When a customer goes to checkout and either logs in or signs up, the shipping portion shows up with the default method listed as "Select"
But if they copy details to shipping or put in their postal/zip code or country...the ajax shipping recalculates and the default option changes over to "pick up" (one of our shipping options)
Ideally, I'd like it to always default at "Select" even when the ajax refreshes because customers are not noticing the shipping option and we find ourselves having to call back a lot of customers and saying "are you sure you wanted 'pick up'?"
By always defaulting to Select, it helps us validate that the customer did indeed take the time to select the option they wanted.
Is there a setting I can change or a file I can alter to make it always default to select?
Thanks for your help :)
Dustin |
Edited by - [email protected] on March 25 2011 17:29:22 |
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