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 VP-ASP 7.0 Questions
 Folder permissions - status unknown
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VP-ASP New User

149 Posts

Posted - October 05 2010 :  15:54:58  Show Profile  Reply with Quote
Hi. I am trying to start an installation from scratch (due to upgrading causing more problems than what is worth investing more time into). Problem is, step one: checking folder permissions brings up a "status unknown" response for all the folders. I can't move on to the next step until this is resolved.

Any ideas?


4282 Posts

Posted - October 05 2010 :  22:01:16  Show Profile  Visit support's Homepage  Reply with Quote
Hi there

You need to ensure that you set REA/WRITE permissions on the folders in the store directory.

The Install Wizard requires this as there are a number of updates it needs to make through the process.

You can see more information on setting permissions in our QuickStart Guide:


Hope this helps.

Thank you.

Cam Flanigan
VP-ASP Cart Support

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VP-ASP New User

149 Posts

Posted - October 14 2010 :  12:33:51  Show Profile  Reply with Quote
Well, got it to finally check the permissions but they are all failing.

Cute FTP is telling me that the folders in question are 777 so I am not sure what else needs to be done if read/write/execute is showing to be correct from the FTP program
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VP-ASP New User

149 Posts

Posted - October 14 2010 :  12:52:44  Show Profile  Reply with Quote
Ignore the previous post. While my ftp tells me one thing...the server tells me another. I found that i needed to log into the hosts control panel to make the changes. Permissions are working.
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