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 Applying a customer credit to their account
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VP-ASP Super User

282 Posts

Posted - December 29 2009 :  08:59:44  Show Profile  Visit chrisredco's Homepage  Reply with Quote
Is there any way to apply a store credit to a customer's account so they can use the money next time they shop? I have people who will complete a purchase, and either return an item for store credit or will change the order after the fact, giving them a credit in their favor.

Right now, all I do is refund the difference through Authorizenet or Paypal, but it would be nice if the money could sit somewhere on their account as a usable credit to be applied next time they shop.



4284 Posts

Posted - December 29 2009 :  18:54:53  Show Profile  Visit support's Homepage  Reply with Quote
Hi Chris,

Why not set them up with a discount coupon or a gift certificate? Both would meet the needs possibly?


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VP-ASP Expert

590 Posts

Posted - December 31 2009 :  15:14:05  Show Profile  Reply with Quote
That's exactly how we do it. Just issue a coupon with a fixed amount and no minimum spend. Simple and have never had any complaints about it.

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