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 Sales report includes failed orders, how to fix?
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Posted - May 21 2009 :  13:40:58  Show Profile  Visit anathanson's Homepage  Reply with Quote
I notice that the merchant sales report includes orders that are marked as failed -- i.e. order was created but no payment was entered. I want to remove those so the sales report only lists transactions that were successfully paid.

Any suggestions for where to modify the sales report code would be appreciated.



Starting Member

31 Posts

Posted - May 21 2009 :  14:17:45  Show Profile  Visit anathanson's Homepage  Reply with Quote
Never mind, found the problem. Selecting authorized payments option returned no records because we're using Cybersource to collect the credit card info on their hosted order page. As a result, the payment type for valid orders is always Cybersource. But I didn't have Cybersource listed as an option on xendofordervalidpayments.

Added it and the report works fine now.
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