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ryanlhiggins
Starting Member

9 Posts

Posted - September 27 2007 :  02:11:54  Show Profile  Reply with Quote
I have had this error posted in the helpdesk for around 10 days - but everytime i am asked some or the other test and it seems they never test it after trying to resolve it as it fails.

45 orders and some $'s later it still isnt working !

Basically Payment Failed error is coming after final payment in paypal site is successful ( i.e instead of shopthanks.asp) . First they tried the Delay code and it did not work. They keep telling me there is error in Paypal account setting but we have checked it and its perfectly fine. with the correct url and correct checkbox checked. I commented the Dynu.wait line in paypalipnresult, as it was giving cannot create object error. What is work around if we cannot use Dynu wait. [ All this by the way has not been suggested by the support team... after much frustration i am trying it myself now]



Now i would really like some solutions please, CAM and others, Please have a look!

Regards
Umesh

-------
Ryan Higgins
Higgins Wood Floors

aslook3000
Starting Member

49 Posts

Posted - September 27 2007 :  02:25:20  Show Profile  Visit aslook3000's Homepage  Reply with Quote
I think vpasp should put more focus on paypal and other gateway.
It is the most important for a cart.
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support
Administrator

4266 Posts

Posted - September 27 2007 :  08:06:10  Show Profile  Visit support's Homepage  Reply with Quote
Hi there,

VPASP actually supports more gateways than any other shopping cart.

If you do not have DynuWait installed on your server then you will need to either ask your host to install for you or look at alternative hosting options.

PayPal IPN works on thousands of sites globally. Unfortunately a very small percentage of hosting providers have configurations that mean it will not work smoothly.

We try to work out a solution for our customers in these instances but in some cases it is just not possible.

Thanks
Cam

VP-ASP Support
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escort
Starting Member

32 Posts

Posted - September 27 2007 :  16:30:09  Show Profile  Reply with Quote
I am getting the same problem with sandbox and I still have to install dynu.wait. But to my surprise when the error occurs, redirection is sent to shopcheckout instead of paypalipncheckout page. I checked my shop$config and xcheckout is set to paypalipncheckout. Can anyone explain how to fix this? Will appreciate very much. Thanks
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escort
Starting Member

32 Posts

Posted - September 27 2007 :  16:42:31  Show Profile  Reply with Quote
I just checked the current shopping cart configuration in control panel under setup menu and I see
xcheckout_shoppingcartname = shopcheckout.asp. This may be creating the wrong redirection? If so can anyone guide me how to correct this? xcheckout in shop$config is correctly set to paypalipncheckout. Thanks
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support
Administrator

4266 Posts

Posted - September 27 2007 :  20:55:47  Show Profile  Visit support's Homepage  Reply with Quote
The config setting is redundant in 650. For some reason it seems as if the xcheckout in paypalipnresult.asp is not picking up the setting in the shop$config.asp file.

Try opening paypalipnresult.asp and locating the following around line 26:

if backurl = "" then
backurl = getconfig("xcheckout")
end if

Change to:

if backurl = "" then
backurl = xcheckout
' backurl = getconfig("xcheckout")
end if

If this does not work please post a ticket in our help desk and our support team will have a look for you.

Thanks
Cam

VP-ASP Support
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