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tocalasam
Starting Member

3 Posts
Posted - April 19 2007 :  16:38:31  Show Profile  Reply with Quote
when someone makes a complete order, i will receive an email with their name and products???

I don´t know if I have some problems with aspmail, but i´m tryng my cart and i don´t receive any e-mail and the order is in the db

Can you help me??

Thanks

support
Administrator

4679 Posts
Posted - April 19 2007 :  23:30:01  Show Profile  Visit support's Homepage  Reply with Quote
Hi,

You may like to take a look at our helpnote on troubleshooting mail issues.

http://www.vpasp.com/helpnotes/shopexd.asp?id=209

Generally you will find that these issues are caused by things like the selected mail component not being supported on your server, or requiring authentication etc.

Take a look at this helpnote, and if you would like one of our support staff to take a look, log a support ticket through our helpdesk at https://www.vpasp.com/virtprog/helpdesk/

Thanks.

Michael
VPASP SUPPORT
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