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 Problems and bugs
 Long Product Description Problem
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mongoose
Starting Member

22 Posts

Posted - April 11 2007 :  22:17:18  Show Profile  Reply with Quote
Hi guys,

here is my problem... I can add a long description to my product and it shows up in the cart just fine..

However when i go back to edit the product later the long description is blank then when i save the updated product it is gone from the shopping cart completely..

any help would be appreciated !!!

thanks,

Joe

Gonzo
Starting Member

19 Posts

Posted - April 15 2007 :  21:49:47  Show Profile  Reply with Quote
Hey Joe,

I have encountered a similar issue in the past because I was using SQL Server. However, support was able to help me come to a solution. If you are using SQL Server, you wil need to contact your web hosting company and tell them to:

Open Enterprise Manager, Open the Databases on the folders tree select your shopping600 database

click on "Tables" then right click on the products table and select "Design Table

Select the field "extendeddesc" and move to the bottom of the table design.

Hope the information helps you...
Gonzo
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mongoose
Starting Member

22 Posts

Posted - April 15 2007 :  23:17:24  Show Profile  Reply with Quote
Gonzo,

thanks.. i found that answer in another thread.. and to my amazement it worked !!!

thanks again,

Joe
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