VP-ASP :: Shopping Cart Software

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Starting Member

4 Posts

Posted - April 10 2007 :  18:38:26  Show Profile  Reply with Quote
Have someone from your tech support monitor the forums so that if a question goes unanswered for several days that they answer it to just say that what is asked can't be done or needs to have a help desk support ticket started. It is a shame to post a question and days go by and no answer one way or the other.

Starting Member

19 Posts

Posted - April 15 2007 :  22:03:40  Show Profile  Reply with Quote
I know what you are talking about, but I have had a few questions answered in the forums by the support team. If no one answers them, then i assume its not a simple answer and therefore post a ticket.

I've dealt with other shopping cart support and I think vpasp is pretty damn good.
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VP-ASP New User

186 Posts

Posted - April 15 2007 :  22:52:37  Show Profile  Visit stone5150's Homepage  Reply with Quote
The support here is a lot better than most, but there is still a little room for improvement.
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VP-ASP New User

125 Posts

Posted - April 16 2007 :  00:26:09  Show Profile  Reply with Quote
They could always improve (who couldn't?), but VPASP has the best support I have ever received for a product of this price.

Keep up the good work guys!
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