Author |
Topic |
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riprod
VP-CART New User
USA
85 Posts |
Posted - March 24 2007 : 15:25:53
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In the admin, there is a little summary on the left that says
Today's sales : 0 Month's Sales : 0 Year's Sales : US$127.46 Customers : 687
This month alone, I have done about $15 000, why are these numbers incorrect. Is there something I have to reset ? Thanks |
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support
Administrator
4679 Posts |
Posted - March 24 2007 : 16:05:52
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Hi there,
You need to process your orders for the updated amounts to display.
It is also a good idea to process your orders as this will remove the credit card number automatically from the order record if you are taking card details and processing manually.
Hope this helps.
Thanks Cam
VP-ASP Support |
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riprod
VP-CART New User
USA
85 Posts |
Posted - March 24 2007 : 16:19:10
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I have processed all my orders. I do that as I ship them. I check the box and click mark as processed.
Any other ideas ? Thanks |
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support
Administrator
4679 Posts |
Posted - March 25 2007 : 03:29:42
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Best to post this one in the help desk as our support team will need to have a look for you to see what is happening.
Thanks Cam
VP-ASP Support |
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jet_lim
Starting Member
4 Posts |
Posted - April 09 2009 : 09:03:38
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hi,
I just found out that the Sales Stats will updated itself only if the xendofordervalidpayments value type same as Payment type select by user (such as, Visa,Mastercard,Cash)
Meaning it'll not updated if just processed it.
for example:
The value for xendofordervalidpayments is Visa,Mastercard or Cash. And you have Other Payment type Check, Cash and Phone Order. If user select cash as payment type. Under order detail you processed it the Sales Stats will updated. If user select Check or Phone as payment type, the Sales Stats will not updated.
I hope my explanation is clear. Cheer!
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Edited by - jet_lim on April 09 2009 09:23:38 |
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spraypal
Starting Member
38 Posts |
Posted - May 07 2010 : 04:26:51
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i have a problem with the merchant summary!! in the coloumn of amount there aren't number...only NaN.00
Why???
Thank you very much
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