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pokornyb
Starting Member

USA
9 Posts

Posted - December 13 2006 :  17:04:48  Show Profile  Visit pokornyb's Homepage  Reply with Quote
When checking out I get the following error...


ADODB.Recordset error '800a0cc1'

Item cannot be found in the collection corresponding to the requested name or ordinal.

/shop$db.asp, line 1916



Any help would be wonderful.

If a VP_ASP person reads this- I need help registering for your support. I have the order number but I dont know the email address used when ordering. The person who ordered the software is no longer with the company. Any help on this topic would be appreciated.

BP

support
Administrator

4266 Posts

Posted - December 13 2006 :  20:20:58  Show Profile  Visit support's Homepage  Reply with Quote
Hi BP,

Can you please contact http://www.vpasp.com/sales/shopcustcontact.asp with your order number, the email address to change it to and as much details as you can give regarding the order so that we can verify the details?

Thank you.

Regards,
Joseph

VP-ASP Support
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