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alexedsel
Starting Member

8 Posts
Posted - December 01 2006 :  18:31:19  Show Profile  Reply with Quote
On my left hand column the shop statistic that states "year's sales" is $2,000 less than what it should be. I am only counting the orders that I have processed. Ive checked an all are marked processed. any else having this problem? Thought maybe the date range for year might be the issue but dont see where you can chnage that, surely its on a calender basis
Thanks

support
Administrator

4679 Posts
Posted - December 01 2006 :  19:04:24  Show Profile  Visit support's Homepage  Reply with Quote
Hi,

Can you please post this in our help desk and we will look into what the problem is for you:
https://www.vpasp.com/virtprog/helpdesk

Claire
VP-ASP Support
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support
Administrator

4679 Posts
Posted - December 04 2006 :  16:43:35  Show Profile  Visit support's Homepage  Reply with Quote
Hi,

Just to follow up, this issue wasn't a bug.

The statistics are set to work off the xendofordervalidpayments - so that any orders that don't have a payment in xendofordervalidpayments is not included in the statistics.

This allows you to ensure only orders that are valid are included in the statistics.

We have a helpnote about turning this off, so that all orders that have been processed are included in the statistics -

http://vpasp.com/helpnotes/shopexd.asp?id=828

Claire
VP-ASP Support
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