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femsawyer
Starting Member

39 Posts

Posted - August 23 2006 :  15:00:12  Show Profile  Visit femsawyer's Homepage  Reply with Quote
I've run into a problem where the supplier order confirmations are only being delivered to those using an email address from our domain.
I have about 40 suppliers who use an email address with @3scrapateers.com and get the supplier confirmations without problems. However, I have a few suppliers who are just that - suppliers who are just going to be selling their products in our site. I've setup their supplier record with their email address, however, they never receive the confirmations.

I hesitate to think it's a problem with my email program setup because customers are getting their order confirmations without problems.

Any help or suggestions would be appreciated - hopefully just a setting I've missed somewhere????

Thanks in advance,
Lianne

Partner/Designer: www.3Scrapateers.com
Digital Scrapbooking - Preserve your Memories!

jeremy_burgess
Starting Member

United Kingdom
11 Posts

Posted - September 20 2006 :  06:36:40  Show Profile  Visit jeremy_burgess's Homepage  Reply with Quote
Hi there,

I should think it's a relay 'problem' with IIS. Have a look at IIS Manager -> SMTP server properties -> Access Tab -> Relay restrictions.

I suggest that you allow 'only the list below' to relay and add in the IP address of your server (or 127.0.0.1).

If you have a look in c:\inetpub\mailroot\badmail you will probably find all the undelivered emails.

Hope that helps.

Jes
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