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 Problems and bugs
 Cart making products dissapear
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fyre2012
Starting Member

10 Posts

Posted - June 02 2006 :  12:40:44  Show Profile  Reply with Quote
I'm having an interesting issue...

when a shopping cart is filled with a couple of items, when the customer begins the checkout process but then goes to continue shopping, the ONLY item on the whole store that are listed is the one at the top of the shopping cart... Once the cart is emptied, the store resumes and all of the products are visible as usual...

any ideas?

rvaga
VP-ASP Super User

USA
254 Posts

Posted - June 02 2006 :  20:59:56  Show Profile  Reply with Quote
What version of VPASP are you using, and what database?
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fyre2012
Starting Member

10 Posts

Posted - June 03 2006 :  09:25:04  Show Profile  Reply with Quote
6.08
At the moment DB is Access, tho i'm converting to MySQL.
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support
Administrator

4266 Posts

Posted - June 04 2006 :  23:04:54  Show Profile  Visit support's Homepage  Reply with Quote
Hi Fyre,

This is one for the help desk I believe as we will need to look at server set up and code settings as well.

You can post a request at:
http://www.vpasp.com/virtprog/helpdesk

Thanks,
Cam

VP-ASP Support
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support
Administrator

4266 Posts

Posted - June 04 2006 :  23:58:29  Show Profile  Visit support's Homepage  Reply with Quote
Dear Fyre,

Have you moved the minicart from the right hand side of the page to the left?

This can sometimes cause the issues you are describing.

Please see the following helpnote on this matter:
http://www.vpasp.com/helpnotes/shopexd.asp?id=870

If this doesn't resolve your issue please log your issue to the help desk as recommended by Cam.

Thanks,

Michael
VPASP SUPPORT
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fyre2012
Starting Member

10 Posts

Posted - June 07 2006 :  08:39:15  Show Profile  Reply with Quote
Well i havn't moved the minicart, tho i've moved around other 'modules' on the default page... i'll play around and make mention if i resolve anything, otherwise i'll do as cam suggested and fill out a support ticket.

Thanks =)
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