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ironhawker
VP-CART Super User

USA
260 Posts

Posted - April 28 2006 :  10:29:03  Show Profile  Visit ironhawker's Homepage  Reply with Quote
Originally Posted as :
Check Out Error = Odd
Maybe this title will get some action....

I can see the order in the Virtual Control Panel
but get this error message, when doing a test order
------------------------
ADODB.Recordset error '800a0cc1'
Item cannot be found in the collection corresponding to the requested name or ordinal.

/shopping/shopformatorder.asp, line 642
------------------------that line is:
redim captions(getconfig("xCustomerMaxotherfields"))
Parserecord Getconfig("xshippingOtherFields"), words, wordcount,","
Parserecord getconfig("xshippingOtherCaptions"), captions, capcount,","
for i = 0 to wordcount-1
if getconfig("xdebug")="Yes" then
debugwrite "Shipping field=" & words(i)
641 end if
642 fieldvalue=orders(words(i))
643 dofield captions(i),fieldvalue

What's Up?
I think it might have something to do with my e-mail notification, because it is not sending email, it used to but does not now.

Is there something I can reload?
or pack my access database? or what
-------------
So I did pack my database and reloaded the formatorder file and is still not notifying when an order is placed, although the order does show up in the Virtual Center.
I have checked my mail settings and they are fine, I think.
PS.. it doesNOT mail to the customer anymore either.
----
I put a 2week old Database in and still get the message.
----
So Now I completely Swapped out my Dev /shopping2 and the error is still there
----5 days later----
So I ran a /diag_dbtest.asp and it says mail is working OK- and sent a message that it is.
----
I reset the Language = Still get the error---
I Googled the error and it is all over the web as a common error, but no real help
~-~-~-~-~-~-~-~-~-~
Randy "RC" Corn
[email protected]

Edited by - ironhawker on May 03 2006 13:38:59

ironhawker
VP-CART Super User

USA
260 Posts

Posted - May 04 2006 :  14:38:48  Show Profile  Visit ironhawker's Homepage  Reply with Quote
It was my fault 100%
I had tried to hook up Distributor and Wholesale Pricing then realized I only had the starter pack which did not qualify for multiple customer types and did not un-hook xcustomerpricetypes.

~-~-~-~-~-~-~-~-~-~
Randy "RC" Corn
[email protected]
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