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dipetersen
Starting Member
USA
5 Posts |
 Posted - March 27 2006 : 14:27:33
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I have been getting a real strange error trying to upload product images. in shopa_upload.asp when I click the continue button, I recieve the following error message: Unauthorized administrator.
The account I am using is a "Normal" administrator with access to all menues and tables. If I set "xadminmenucheck" to NO, I can upload files. If I set it to YES, I get that error.
Does anyone have any ideas on why I get this error?
Thanks |
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support
Administrator
4679 Posts |
Posted - March 27 2006 : 23:07:59
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Hi there,
In order for us to take a detailed look into the problem you are getting please log into the helpdesk at -
https://www.vpasp.com/virtprog/helpdesk
and supply us with your site details, and we will look into it ASAP.
Thank you
Dean
VP-ASP Support |
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jmccann
VP-CART New User
United Kingdom
131 Posts |
Posted - March 29 2006 : 04:14:29
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| I to have started to get this same error message when setting xadminmenucheck to No. Do you want me to also log this with helpdesk? |
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support
Administrator
4679 Posts |
Posted - March 29 2006 : 05:24:10
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Hi there jmccann,
Yes, please log this in the helpdesk. Our support team is currently working on the issue for dipeterson, and we would be more than happy to look into the issue for you also.
Please log a ticket at http://www.vpasp.com/virtprog/helpdesk
Please let us know what database you are using, your host you are with, and your FTP and site details.
As soon as you send through these details we will do all that we can to solve this problem for you.
Thank you
Dean
VP-ASP Support |
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Mark Priest
VP-CART Expert
United Kingdom
580 Posts |
Posted - October 13 2006 : 17:39:45
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Did this get resolved as im getting the same problem, whats the fix?
Regards,
Mark |
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support
Administrator
4679 Posts |
Posted - October 13 2006 : 21:35:36
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Hi Mark,
As with the other tickets please post your details in the help desk so we can look into this problem.
Thanks
Cam
VP-ASP Support |
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dipetersen
Starting Member
USA
5 Posts |
Posted - October 14 2006 : 12:53:27
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| Unfortunately, my client wasn't ready to purchase support because they are deciding on whether or not to move to a different storefront. I manually copied all images to the image directory for them as a short-term fix. |
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support
Administrator
4679 Posts |
Posted - October 14 2006 : 19:24:13
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You can try looking in shopa_uploadfile.asp and locating the check admin reference.
You need to ensure there is no page name between the double quotes.
If this doesn't solve the problem we will need to look at your site to see what is happening.
Thanks
Cam
VPASP Support |
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telesites net
Starting Member
USA
46 Posts |
Posted - November 24 2009 : 12:01:51
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We had this issue and it was because the site was all set up to use http://domainname.com and the admin was logged in with http://www.domainname.com
Once we had them log into the backend without the www the issue went away.
Hope this helps someone in future.
www.TELEsites.Net
Set your sites here! |
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