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Starting Member

18 Posts

Posted - March 06 2006 :  13:10:39  Show Profile  Reply with Quote
When I try to add a category or product, the page times out. I am using VP-ASP Shopping Cart Plus - v.6.0.7

Starting Member

18 Posts

Posted - March 06 2006 :  17:06:17  Show Profile  Reply with Quote
The site also times out when I click to edit a category.
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4263 Posts

Posted - March 06 2006 :  17:20:05  Show Profile  Visit support's Homepage  Reply with Quote

If you have lots of categories and products in your database, try changing the following two Configuration options to Yes:


Kind regards,
VP-ASP Support
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VP-ASP Super User

254 Posts

Posted - March 08 2006 :  11:07:09  Show Profile  Reply with Quote
I disagree. Respectfully, of course.

I have over 25,000 products and around 150 categories, and I do not get a time-out. (although sometimes clicking on Shop Administration Home seems to take forever)

There must be a way to determine what is causing the timeout, maybe your ISP can help. Could be the Server you are on is overwhelmed, your particular internet connection is too slow, or might be that you are using Access and need to switch to SQL.

It's an important issue, as it might be that the site is too slow for your customers as well!
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