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rce7144
Starting Member

18 Posts

Posted - March 06 2006 :  13:10:39  Show Profile  Reply with Quote
When I try to add a category or product, the page times out. I am using VP-ASP Shopping Cart Plus - v.6.0.7

rce7144
Starting Member

18 Posts

Posted - March 06 2006 :  17:06:17  Show Profile  Reply with Quote
The site also times out when I click to edit a category.
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support
Administrator

4266 Posts

Posted - March 06 2006 :  17:20:05  Show Profile  Visit support's Homepage  Reply with Quote
Hi,

If you have lots of categories and products in your database, try changing the following two Configuration options to Yes:

xproductaddsimplemode
xCategoriesSimple

Kind regards,
Claire
VP-ASP Support
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rvaga
VP-ASP Super User

USA
254 Posts

Posted - March 08 2006 :  11:07:09  Show Profile  Reply with Quote
I disagree. Respectfully, of course.

I have over 25,000 products and around 150 categories, and I do not get a time-out. (although sometimes clicking on Shop Administration Home seems to take forever)

There must be a way to determine what is causing the timeout, maybe your ISP can help. Could be the Server you are on is overwhelmed, your particular internet connection is too slow, or might be that you are using Access and need to switch to SQL.

It's an important issue, as it might be that the site is too slow for your customers as well!
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