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bluesky
VP-ASP Super User

302 Posts

Posted - November 11 2005 :  15:59:18  Show Profile  Reply with Quote
this week i had a muppet who decided to put $37k worth of goods in his basket and then choose pay by cheque therefore cart treated it like a sale and adjusted stocks .
Ok i thought hit CANCEL ORDER button and it will put the stock back restoring proper and correct stock levels

IT DIDNT

try a few times no joy

Ok so i deleted order in order admin ..No JOy

Bottom line i had to go in manually and adjust stock back for the 25 products the plonker had messed with

QUESTION : whats the point of a cancel order button if it dont work !! this has happened a few times the last year albeit on a smaller scale , without checking and presuming it would restore the stock level i so I simpy clicked cancel order .

RESULT : Stock levels INCORRECT therefore effectively useless so would be as well going back to pen and paper stock control

PHEW !

support
Administrator

4266 Posts

Posted - November 14 2005 :  21:35:36  Show Profile  Visit support's Homepage  Reply with Quote
Hi Bluesky,

One of our resellers has a RMA feature that may be of interest you for instances like this.

http://www.cazarinforms.com/rmademo/

You would need to contact them for more information on this feature.

[email protected]

Thank you
VPASP Support

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