atari
Starting Member
30 Posts |
Posted - February 10 2005 : 16:10:06
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Ok the site has been up and running for over a year, 1 out of every 50 orders or so has this problem. There is no connectino between OS or browsers used at the time of the error. I can not re-create this error (although I've spent hours trying). None of hte VPASP staff can figure it out, so I'm wondering if anyone else has this problem
Everything works fine, they add items, fill out customer information, click on accept on the final screen before going to the CC screen. Instead of getting to the credit card screen, it gives them "your order has alreaddy been processed". We then have to phone the person and get there CC info and manually add it to the DB.
This seems like a problem with session variables being dropped to me, although all customers assure me that they went directly from one screen to the next, not allowing the comp to sit long enough to cause a drop. I've let my computer sit for more then 30 min, and it still works. I can't figure this one out, let's see if anyone else can.
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