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 Remove Gift Certificate # from Customer Receipt
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keng
VP-ASP New User

152 Posts

Posted - September 30 2004 :  21:34:53  Show Profile  Reply with Quote
Hi,

I need your help, please!!!!

When a customer purchase a gift certificate, the buyer gets an email instantly along with Gift Certificate number, which is bad for a money order transaction!

How can I edit the mail template that gets sent to the Buyer (NOT to the receiver) to remove the Gift Certificate number field?

xautogiftenable is already set to NO.

Thanks!

jonmadrid
VP-ASP New User

USA
192 Posts

Posted - September 30 2004 :  21:43:27  Show Profile  Visit jonmadrid's Homepage  Reply with Quote
Hi Keng,

Try removing the following line from the tmp_gift.txt template (which is sent when a gift certificate is ordered):

*******
Gift Number: [GiftNumber]
*******

Just take that out and you should be set.

Doing that will make it so the certificate number won't be shown in the e-mail that's automatically sent. If you do that though, I'm assuming you will have some other method for letting them know their certificate number?...

All the best,

Jon Madrid
--------------------
Madrid Communications
Web Design, Development, and Hosting
www.madridcom.com
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keng
VP-ASP New User

152 Posts

Posted - September 30 2004 :  21:50:01  Show Profile  Reply with Quote
Hi Jon,

Thanks so much for the response but I already did that for the recipient. TMP_gift goes to the recipient. The buyer still uses the normal customer receipt template. Removing "Gift Number: [GiftNumber]" from tmp_gift will only remove the Gift Certificate number from the Recipient's email. However, the buyer gets a typical receipt showing that they purchased a gift certificate and below is the number of the Gcert... which is a bummer?! Remember, I have Money Order payment as an option.... it needs to be cleared before sending the number unless you/somebody have a better solution.

What do I do ?



Edited by - keng on September 30 2004 21:52:04

Edited by - keng on September 30 2004 21:52:40
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keng
VP-ASP New User

152 Posts

Posted - October 01 2004 :  02:50:46  Show Profile  Reply with Quote
Ignore this post. I did not realize that Gift Certificate is deactivated by default if xautoenable is set to No. I learned that showing the Gift Cert number is actually useless anyways. My bad!



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