VP-ASP :: Shopping Cart Software

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Starting Member

3 Posts

Posted - October 18 2003 :  07:45:02  Show Profile  Reply with Quote
The support for this product is second to none, I had a problem with ssl configuration and the support team resolved it without fuss and in a couple of hours. EXCELLENT SUPPORT!!

Thanks Guys.

Starting Member

30 Posts

Posted - October 18 2003 :  08:01:08  Show Profile  Reply with Quote

I have not needed serious tech help yey (but I will) though I have used support several times on minor config issues. I must say I have never received such awesome speed of response straight to the issue without lots of autoresponding and "ticket numbers" and all that crap - VP obviously have some great people working for them.

Oh and it never seems to matter what time of day either, I'm in UK and whether it is 8pm or 3 am I get a response within minutes.

Corporate profiteers please take note how things SHOULD and CAN be done.

Congrats VP and thanks.

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