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 Display Problem with Template
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bducolon
Starting Member

41 Posts

Posted - February 21 2013 :  19:55:27  Show Profile  Reply with Quote
I am using the template_furniture700 (Template #124) and under the search box there is something that appears like a shadow. It also appears under the language box when I click on the arrow to select the language. I have not made any modifications to the template. Does anyone know how I can fix this? I am going live in about 5 weeks.

diegomilito
VP-ASP Expert

Argentina
723 Posts

Posted - February 23 2013 :  04:37:37  Show Profile  Reply with Quote
what is your site url ? i want to see first if i can help your problem
diego.
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bducolon
Starting Member

41 Posts

Posted - February 23 2013 :  21:18:40  Show Profile  Reply with Quote
I am still developing locally.

quote:
Originally posted by diegomilito

what is your site url ? i want to see first if i can help your problem
diego.

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devshb
Senior Member

United Kingdom
1898 Posts

Posted - February 27 2013 :  11:55:13  Show Profile  Visit devshb's Homepage  Reply with Quote
That's the predictive search results, if it's only showing a few pixels at the top rather than the full predictive result then it means that there's another element (top drop-down menu, left panel flyout menu etc) which has a higher z-index than the predictive search so your predictive search result is disappearing behind another element which is why you can only see a couple of pixels high.

We're getting this kind of issue quite a lot, and it's usually a case of having to add explicit z-index values in the relevant css files so that those kind of popup elements are properly layered.

z-index is a css option/number that you apply to certain styles to force them to layer front-to-back/back-to-front properly (the higher the z-index value is on a given element, the more "to the front" it is)

Simon Barnaby
Developer
[email protected]
www.BigYellowZone.com
www.BigYellowKey.com
Follow us on Twitter: http://twitter.com/bigyellowzone
Web Design, Online Marketing and VPASP addons
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bducolon
Starting Member

41 Posts

Posted - March 06 2013 :  21:27:50  Show Profile  Reply with Quote
I tried reinstalling the site and reloading the template. Now the damn thing does not display correctly at all. There are no images showing the page is right justified with text only. What the hell did I do wrong?
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bducolon
Starting Member

41 Posts

Posted - March 07 2013 :  19:58:15  Show Profile  Reply with Quote
Just a side note. I paid $95 for this damned thing and it doesn't work. NOT IMPRESSED GENTLEMEN!!!
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support
Administrator

4266 Posts

Posted - March 07 2013 :  20:11:13  Show Profile  Visit support's Homepage  Reply with Quote
Hi there,

Sorry to hear you are having issues.

Would it be possible to upload to a server so our support team can see what is going on? It is a bit hard to guess unfortunately unless we can see the site.

If you want to post in the helpdesk we will try to help. We may need admin access so we can tweak the CSS is required as well so if you post in the helpdesk you can submit the admin info securely.

Thank you.

Cam Flanigan
VP-ASP Cart Support

Follow us on Twitter:
http://www.twitter.com/vpasp

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Did you know VPASP now offers premium Cloud based e-commerce web hosting?

Ask me for more details on how we can help you with a complete solution to your
online needs.
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bducolon
Starting Member

41 Posts

Posted - March 09 2013 :  15:57:09  Show Profile  Reply with Quote
Well you already have the files, I have not altered it in any way.
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support
Administrator

4266 Posts

Posted - March 12 2013 :  21:11:07  Show Profile  Visit support's Homepage  Reply with Quote
Unfortunately I cannot replicate so if you can please post to a live site I would be happy to have a look for you.

Thank you.

Cam Flanigan
VP-ASP Cart Support

Follow us on Twitter:
http://www.twitter.com/vpasp

************************************
Did you know VPASP now offers premium Cloud based e-commerce web hosting?

Ask me for more details on how we can help you with a complete solution to your
online needs.
************************************
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